Postal Deliveries
We use Royal Mail to provide a safe and reliable service to you, we currently only ship within the U.K. Shipping costs start as low as £1.15 for all other shipping prices please proceed with your purchase to the Shipping & payment screen.
Royal Mail Tracked 24 and 48 are not guaranteed delivery times, they are the same as 1st Class and 2nd Class, therefore the Royal Mail Tracked 24 delivery aim is 1 - 2 days and Royal Mail Tracked 48 is 2 - 5 days.
Free Shipping
Orders between £50.00 and £150.00 which do not exceed the services' weight limits are eligible for free shipping using Royal Mail Tracked 48 service.
Pre-orders
The manufacturer only allows pre-orders to be dispatched on the day of release and not before, preorders will be dispatched at the earliest possible day depending on the delivery service you have chosen.
We cannot be held responsible for any supplementary cost or inconvenience in the event of a delay in receiving goods from the manufacturers and or distributors.
Any order that includes a pre-order item will be held until all items can be dispatched together. Please bear this in mind when placing orders containing both in-stock and pre-order items.
Returns
You can return any product that you are not happy with within 28 calendar days of receiving it.
The Product must be returned undamaged, unopened, unused and in the same condition that it was sent and must be returned in the original packaging.
Before returning any item please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. and return instructions will be sent. A refund will be issued only once the item has been received and deemed in an appropriate condition. Return postage and packaging costs will only be refunded if the item is faulty. Proof of postage must be obtained.
Delays or Loss in Transit
Compensation if lost in transit will depend on the delivery service option you choose when ordered. We are under no obligation to offer a refund for lost/damaged uninsured orders; however, we will always endeavour to address any issues on an individual basis.
We are governed by the Royal Mail claim process, therefore refunds can only be considered once the Royal Mail delivery time process has elapsed, and their claims procedure has been followed.
We are unable to accept liability for items delayed in the post.
We are unable to accept loss claims for orders which receive a delivery confirmation scan on a postal service or courier company tracking system, as the recipient of the order you will need to make your claim directly to the appropriate postal service or courier company as you will need to show evidence that the item was not delivered at your location.
Cancellations
You have the right to cancel or amend an order prior to despatch, please e-mail This email address is being protected from spambots. You need JavaScript enabled to view it., cancellation after despatch is not possible, please see our returns policy.
We reserve the right to cancel orders for any reason, including but not limited to stock errors, changes in value or incorrect card grading on singles.
Cancellations from customers are subject to transaction fees being non-refundable, this is due to the direct loss of these fees from online payment companies. We reserve the right to waive these fees at our sole discretion for any reason, at any time.
Events Organised and/or Run by Mythic Cardboard
Due to the costs and contracts with location/premise owners, plus the event's ethos of playing Magic: The Gathering, all attendees must purchase a Ticket and be 15 or over. All minors under the age of 16 must be accompanied by a parent and/or guardian at all times.
Ticket payments are to be sent prior to the event. Your Ticket at the event is only secure once payment has been confirmed. Please make your Ticket purchases carefully. Once purchased, Tickets are non-refundable and non-transferable.
Events adhere to the Judging at Regular Rules Enforcement Level (JAR) and Magic: The Gathering Tournament Rules documents for any issues during tournaments.
Attendees are responsible for being kind and courteous.
Event Rules:
- Events adhere to the Magic: The Gathering Tournament Rules section on proxy cards for all events.
- Attendees must adhere to the Judging at Regular Rules Enforcement Level (JAR) section on General Unwanted Behaviours. Asking for or providing strategic advice during a match or draft from somebody outside of the game is not permitted; however, providing support to new Magic: The Gathering players during deck building after draft and sealed deck events is allowed and encouraged.
- If running late, you must contact the Host before the event starts so that a decision can be made; this may result in slightly delaying the event, but this is not guaranteed and would depend on the amount of time and how disruptive the delay is. Drafts and sealed deck events will only be delayed for 10 minutes! If you arrive after the event has started, you will not be able to take part as it is too disruptive.
- Prizes can only be determined once a tournament has finished.
- Unclaimed prizes will be held by the Host. Attendees are responsible for collecting prizes.
Code of Conduct:
- Be kind and courteous; we're all in this together to create a welcoming environment. Let's treat everyone with respect. Healthy debates are natural, but kindness is required.
- Unacceptable behaviour (including bullying, harassment and victimisation), may involve actions, words or physical gestures that could reasonably be perceived to be the cause of another person’s distress or discomfort. Bullying or harassment may be by an individual against an individual or involve groups of people.
Defines behaviour as being unacceptable if:
- It is unwanted by the recipient
- It has the purpose or effect of violating the recipient’s dignity and/or creating an intimidating, hostile, degrading, humiliating or offensive environment.
Some examples of unacceptable behaviour are:
- Aggressive or abusive behaviour, such as shouting or personal insults
- Spreading malicious rumours or gossip, or insulting someone
- Unwanted physical contact
- Offensive comments/jokes or body language
- Persistent and unreasonable criticism
- Harassment targeting an individual’s sex, race, sexual orientation, age, disability, religion or belief or gender reassignment (collectively known as ‘the protected characteristics’).
Resolving Unacceptable Behaviour:
- Attempt to resolve by discussing with the other attendee. If you are not comfortable with this course of action and/or the behaviour continues, please move to step 2.
- Raise your concern to the Host, who will then attempt to resolve the issue. If the behaviour continues, please move to step 3.
- If an attendee is continuously in breach of the code of conduct and the above steps have been attempted to resolve the issue but have been unsuccessful, that attendee will be asked to leave the premises and will be banned from future events.
Resolving Rules & Issues During Tournaments:
Events adhere to the Judging at Regular Rules Enforcement Level (JAR) and Magic: The Gathering Tournament Rules documents.
- Attempt to resolve within your match by discussing with your opponent. If any player is not happy with the outcome, please move to step 2.
- Ask for assistance, somebody will then check all available rule's discuss and then make a final decision. The round timer will be stopped during this step.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Other Terms & Conditions
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